Terms of service

Welcome to SweetPaw! The terms “we”, “us” and “our” refer to SweetPaw. SweetPaw operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (“Services”). SweetPaw is powered by Shopify, which enables us to provide the Services to you.The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and limitation of liability. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services. SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on any device that you own, purchase, or manage. In order to use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be asked to provide certain information such as your email address, billing details, payment information, and shipping information. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you have all necessary rights to provide such information. You are solely responsible for maintaining the security of your account and for all activity under your account credentials. You may not transfer, sell, assign, or license your account to any other person.SECTION 2 – OUR PRODUCTS We have made every effort to display as accurately as possible the products and services available in our online stores. However, colors and appearance may vary depending on the device you use to access the store and its settings. We do not guarantee that the quality or appearance of any product or service purchased will meet your expectations or match what is displayed online. All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities of any product we offer to any person, geographic region, or jurisdiction. SECTION 3 – ORDERS
By placing an order, you make an offer to purchase. SweetPaw reserves the right to accept or reject any order at our sole discretion. Your order is not accepted until we confirm acceptance. We must receive and process your payment before accepting your order. Please review your order carefully before submitting it, as we may not be able to cancel it once accepted. If we change or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided at checkout. Purchases are subject to our Return Policy [LINK]. You agree that products purchased are for personal or household use only and not for resale or export. SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be shown in the order confirmation email. Unless otherwise stated, prices do not include VAT, shipping, handling, duties, or import fees. Prices on our online store may differ from prices offered elsewhere. You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account information so we can complete transactions and contact you if needed. You represent that your payment information is valid, you are authorized to use it, charges will be honored by your provider, and you will pay all charges including shipping, handling, and taxes if applicable. SECTION 5 – SHIPPING AND DELIVERY We are not responsible for shipping or delivery delays. Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control. Ownership and risk pass to you once the product is handed to the carrier.SECTION 6 – INTELLECTUAL PROPERTYAll content in the Services, including trademarks, logos, text, images, graphics, videos, audio, and design, is owned by SweetPaw, its affiliates, or licensors and protected by intellectual property laws. You may use the Services for personal, non-commercial use only. You may not copy, distribute, modify, publish, download, or transmit any material without written permission. Nothing in these Terms grants any license to our intellectual property. Unauthorized use may violate law. All rights not granted are reserved. SECTION 7 – OPTIONAL TOOLS We may provide access to third-party tools that we do not control. They are provided “as is” and “as available” without warranties. Use of such tools is at your own risk.SECTION 8 – THIRD-PARTY LINKSServices may include links to third-party websites. We are not responsible for their content or accuracy. Accessing them is at your own risk. We are not liable for any damage related to third-party products or services.SECTION 9 – RELATIONSHIP WITH SHOPIFY SweetPaw is powered by Shopify, but all sales are made directly with SweetPaw. Shopify is not responsible for transactions between you and SweetPaw. You release Shopify from all claims related to purchases made through our store. SECTION 10 – PRIVACY POLICY All personal information collected through the Services is subject to our Privacy Policy and may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these policies. Shopify may process your data to provide and improve the Services. SECTION 11 – FEEDBAC. If you send suggestions, reviews, or other content, you grant us a worldwide, perpetual, royalty-free license to use, modify, publish, and distribute it. You confirm you have rights to such content and it does not violate any law. SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate at any time without notice. SECTION 13 – PROHIBITED USE
You may not use the Services for unlawful purposes, violate laws, infringe rights, harass others, send spam, upload malicious code, collect personal data, or attempt unauthorized access. We may terminate access if Terms are violated.SECTION 14 – AGENTS Automated software or agents may not access the Services without compliance with our rules and identification requirements. We may restrict or block such access at any time.SECTION 15 – TERMINATIONWe may terminate access to Services at any time without notice. Obligations before termination remain in effect. Certain sections remain valid after termination.SECTION 16 – DISCLAIMER OF WARRANTIES
Services and products are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted, secure, or error-free operation. Some jurisdictions may not allow certain exclusions.SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, SweetPaw, Shopify, and affiliates are not liable for any damages, including lost profits, lost data, or indirect damages arising from use of the Services or products.SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless SweetPaw, Shopify, and affiliates from claims arising from your violation of these Terms or misuse of the Services.SECTION 19 – SEVERABILITY
If any provision is invalid, the rest remains in effect.SECTION 20 – ENTIRE AGREEMENT
These Terms and policies form the entire agreement between you and us and replace previous agreements.SECTION 21 – ASSIGNMENT
You may not transfer your rights under these Terms without permission. We may transfer our rights without notice.SECTION 22 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where SweetPaw is registered, and disputes will be resolved in those courts.SECTION 23 – HEADINGS
Headings are for convenience only and do not affect interpretation.SECTION 24 – CHANGES TO TERMS
We may update these Terms at any time by posting changes on the website. Continued use of Services means you accept the changes.SECTION 25 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to sweetpaw.contact@gmail.com

SweetPaw
sweetpaw.contact@gmail.com